Concierge: Brittney Fournier

Patient Age: 85

Admission Date: 11/1/2022

Admitted from: Ascension Saint Thomas Rutherford, Murfreesboro TN

Discharged to: Home

Length of Stay: 36 days

Reason for stay: Dislocated hip requiring rehab

How did the patient hear about the community? Spouse was a resident of Manchester Center prior

Details of Experience:  

Mrs. Nicholson was referred to Manchester Center for physical therapy after dislocating her hip replacement. Upon her arrival, Mrs. Nicholson did not know what to expect. Mrs. Nicholson was met by many of our team members, Admissions, Social Services, Physical Therapy, and many more. 

When our therapy team evaluated Mrs. Nicholson, she required services to help with mobility, including increasing independence with gait, strength, balance, transfers, and ambulation. After a few weeks, she made great progress and had her independence back.  

The therapy team worked with Mrs. Nicholson so she would have a safe discharge. She was able to safely discharge back to the community with the support of her two daughters, who live close to her.  

Mrs. Nicholson, Manchester Center wishes you a happy and healthy future!!

Concierge: Brittney Fournier
Patient Age: 66
Admission Date: 6/9/2022
Admitted from: Ascension Saint Thomas Rutherford, Murfreesboro TN  
Discharged to: Home with Family
Length of Stay: 61 days
Reason for stay: Mr. Lane underwent a right above-knee amputation. He also had complications with his wound healing with needs for wound care and a wound vac.
How did the patient hear about the community? His insurance company referred Mr. Lane.

Details of Experience:

Mr. Lane arrived at Manchester Center after a right above-knee amputation (AKA), and he also had complications with his wound healing with needs for wound care and a wound vac. Upon his arrival, Mr. Lane did not know what to expect. Mr. Lane was met by many of our team members, Admissions, Social Services, Occupational Therapy, Physical Therapy, and many more.

When our therapy team evaluated Mr. Lane, he required extensive assistance with transfers, propelling a wheelchair, dressing, toileting, and bathing. After receiving physical and occupational therapy over the course of 5 weeks, Mr. Lane could become independent with these skills. He also progressed with walking by using a rolling walker and “hopping” while his leg wound healed.

The therapy staff coordinated consultations with a prosthetics company and continued to work with Mr. Lane after he left the community. He was safely discharged back to the community with support from his sister.

Mr. Lane, Manchester Center wishes you a happy and healthy future!!

Concierge: Brittney Fournier
Patient Age: 67
Admission Date: 4/27/2022
Admitted from: Vanderbilt Medical Center Tullahoma TN
Discharged to: Home with Family
Length of Stay: 28 days (about 4 weeks)
Reason for stay: Mr. Cowan had a motor vehicle accident with a tree. He suffered multiple fractures, including his left clavicle, jaw, nasal bones, and many rubs.
How did the patient hear about the community? Vanderbilt Hospital referred him.

Details of Experience:

Mr. Cowan arrived at Manchester Center after a two-week stay at Vanderbilt Medical Center due to a motor vehicle accident where he sustained numerous injuries. Upon his arrival, Mr. Cowan did not know what to expect. Mr. Cowan was met by many of our team members, Admissions, Social Services, Occupational Therapy, Physical Therapy, Speech Therapy, and many more.

When our therapy team evaluated Mr. Cowan, they knew he was in a delicate situation after sustaining injuries to his left clavicle, jaw, nasal bones, and many ribs. Mr. Cowan had issues with his balance, muscle weakness, LUE non-weight bearing in a sling, and difficulty swallowing and breathing. He was Max Assist or dependent with all self-care and mobility and had swallowing difficulties.

Our therapy team provided training to help Mr. Cowan eat, drink, and walk. While at Manchester Center, Mr. Cowan received OT, PT, and ST. Mr. Cowan had many obstacles to overcome but made strides daily to improve. Mr. Cowan significantly improved in the four weeks he was with us at Manchester Center. He was able to discharge back to the community on a regular diet, walk with a cane, and complete all self-care tasks by himself.

I contacted Mr. Cowan a few weeks after his discharge, and he stated that he is doing great and that he is super happy with the Therapy team here!

Mr. Cowan, Manchester Center wishes you a happy and healthy future!!

Concierge Director: Jennifer Clayton
Patient Age: 21
Admission Date: 10/04/21
Admitted from: Vanderbilt Medical Center Nashville TN.
Discharged to: Home with Family
Length of Stay: 77 days
Reason for stay: MVA Motor vehicle accident recovering from Traumatic Brain Injury, Pelvis Fracture, Rib Fracture, Pulmonary Contusions, and other complications from the accident.
How did the patient hear about the community? Vanderbilt Hospital referred her.

Details of Experience:

Mr. Ortiz arrived at Manchester Center after a lengthy stay at Vanderbilt Medical Center due to being a passenger in a motor vehicle where he sustained numerous injuries. Upon his arrival, Mr. Ortiz didn’t know what to expect after all he had been through. Mr. Ortiz was met by many of our team members, Admissions, Social Services, Concierge, and many more.

When our therapy team evaluated Mr. Ortiz, they knew he was in a delicate situation with sustaining injuries to his spine, had a broken pelvis, multiple fractures, wore a cervical collar, and was non-weight bearing on his legs. Mr. Ortiz was dependent on all his ADLs and mobility.

Our therapy team provided training for compensatory techniques at first since he couldn’t use his legs. While at Manchester Center, Mr. Ortiz received OT, PT, ST. Mr. Ortiz had many obstacles to overcome but made strides daily to get better. Once medically released to stand, the therapy trained Mr. Ortiz to walk again.

Within weeks of standing, Mr. Ortiz was able to walk again, regain strength and do all his self-care. Mr. Ortiz is now transitioning back into the community with the support of his family.

Mr. Ortiz, Manchester Center wishes you a happy and healthy future!!

Concierge: Jennifer Clayton
Patient Age: 62 years old
Admission Date: 10/15/21
Admitted from: St. Thomas Rutherford Hospital Murfreesboro Tn.
Discharge Date: 11/15/21
Discharged to: Home
Length of Stay: 30 days
Reason for stay: Recovering from Covid-19, Acute Respiratory Distress Syndrome, Pneumonia
How did the patient hear about community? Hospital

Details of Experience:

Mr. Howard was admitted to our community from St. Thomas Rutherford, Murfreesboro, Tennessee, after battling Covid 19 ARDS (acute respiratory distress syndrome) and pneumonia, which left him very weak.

Upon arrival to our community, Mr. Howard was met by many of our team members. When evaluated by the therapy team, Mr. Howard was weak, requiring the use of a Hoyer lift for a few days. He was dependent for all his mobility needs and required max assistance with all activities of daily living (ADLs).

Mr. Howard received PT and OT for about four weeks at Manchester Center, where he made excellent progress. He regained his strength and mobility and was able to walk with a walker and complete all his ADLs without assistance.

Mr. Howard was discharged home after 30 days at Manchester Center.

Mr. Howard…Manchester Center wishes you a happy and healthy future!

Concierge Director: Jennifer Clayton
Patient Age: 66 years old
Date of Admission: 08/30/21
Admitted From: Saint Thomas Rutherford Murfreesboro Tn.
Length of Stay: 50 Days
Discharge Date: 10/19/21
Discharged To: Home
Reason for Stay: Complications from COPD, Malnutrition, and recurrent falls
How did the patient hear about Community? Hospital Referral

Details of Experience:

Ms. Amolsch came to Manchester Center after being referred from St. Thomas Rutherford, where she was admitted for complications from COPD, malnutrition, and recurrent falls. Ms. Amolsch was reluctant, at first, about coming to a skilled facility for care.

Upon arrival, she was quickly met by many of our team members…our Nurses, Social Services, Concierge, and our Therapy team. Once evaluated by the therapy team, they concluded she could only walk around 40 ft and needed assistance with her activities of daily living (ADLs).

She made great progress during her time here. Over six weeks, she worked hard with our therapy team to regain her strength, balance, as well as endurance. During her stay, her nutrition also improved.

She was very grateful for the care she received. She stated, “they have given me the greatest gift…to be able to walk again. I can’t thank Manchester Center enough!”

Ms. Amolsch, Manchester Center wishes you a bright and healthy future!

Concierge Director: Jennifer Clayton 
Patient Age: 73
Date of Admission: 06/25/21
Admitted from: Vanderbilt Tullahoma Horton Hospital 
Length of Stay: 76 days
Discharged to: Home
Reason for Stay: Complications involving his Parkinson’s disease, diabetes, and COPD
How did patient hear about community: Hospital Referral

Details of Experience:

Mr. Matthew came to Manchester Center after a brief stay at Vanderbilt Tullahoma Horton Hospital, where he was admitted for issues involving his Parkinson’s disease, diabetes, and COPD. He also had issues with altered mental status. He was then referred over to Manchester Center!

Upon arrival, he was quickly greeted by many Manchester Centers team members, such as Social Work, Activities Director, our therapy team, and many more. After he settled in, he was evaluated by the therapy team. At that time, it was noted that Mr. Matthews required Mod/Max assistance for his daily living activities (ADLs) and could only walk a few steps. His family was considering long-term care for Mr. Matthews. He eagerly worked hard on his therapy over a few months. He reached the point where he could complete all ADLs independently and use a rollator to walk household distances.

The patient was discharged home with his wife. Mr. Matthews, you accomplished while here at Manchester Center.

We wish you a healthy and happy future!

Concierge Director: Jennifer Clayton 
Patient Age: 80 Years old
Date of Admission: 07/23/21
Admitted from: Vanderbilt Tullahoma Harton Hospital 
Length of Stay: 25 days
Discharged to: Home
Reason for Stay: The patient had pneumonia with COPD and Respiratory failure
How did patient hear about community: Patient was referred by Vanderbilt Hospital

Details of Experience:
Ms. Phillips first arrived at our community on 07/23/21 with pneumonia, causing COPD and respiratory failure complications, making the patient weak, fatigued, and oxygen-dependent.

Upon arrival, she was met by several of our team members, such as Social Services, Recreational Therapy Dietary, and many more. She felt very welcomed. Ms. Phillips was a very upbeat lady with the drive to get better. When our therapy team initially evaluated Ms. Phillips, she could only walk about 50 feet and was easily fatigued and oxygen-dependent when ambulating. She was a high fall risk during her activities of daily living (ADLs). After working for three weeks with our wonderful therapy team, she was able to transition back home safely and complete all ADLs independently…walking 300 feet before becoming fatigued.

During her stay, our Concierge spent some time chatting with her. She told us she was once a CNA. She understood the work, and she was so happy with the nursing staff in our community. Everyone made her feel welcome, and she had a wonderful stay. 

Ms. Phillips, Manchester Center wishes you all the best and a healthy future!

Concierge Director: Jennifer Clayton 
Patient’s Age: 82 years old
Admission Date: 5/256/21
Discharge Date: 6/22/21
Discharged To: Home with family
Reason for Stay: Shortness of breath due to bilateral pneumonia, pleurisy, and left pleural effusion

Details of Experience:
Mr. Phillip Barnes was admitted into Manchester Center for Rehabilitation and Healing after being hospitalized for shortness of breath due to bilateral pneumonia, pleurisy, and left pleural effusion.  

Upon arrival at Manchester Center, Mr. Barnes was met by many of our team members: Rehabilitation Services, Social Services, Concierge, and many more. He was eager to begin his therapy, so he could return home to his wife and continue to work in his yard. 

When Mr. Barnes first came to  Manchester Center, he was weak, and his balance was off. He was oxygen-dependent and required contact guard assist (CGA) for bed mobility. He did transfer with minimal assistance. Mr. Barnes also had issues with climbing stairs. 

Within weeks of being at Manchester Center, his posture had improved, and he was independent with bed mobility and no longer dependent on oxygen. Mr. Barnes was happy with the care he received at Manchester Center. He returned home with his wife and continued therapy with home health. 

Manchester Center wishes you the best on the rest of your healing journey, Mr. Barnes!