Concierge Director: Trinity Bearden
First Patient’s Name: Joseph Belton
Patient Age: 58
Admission Date: March 14th, 2024
Admitted From: St. Thomas Rutherford
Discharge Date: June 13, 2024
Discharge To: Home
Length of Stay: Three months
Reason For Stay: Spinal Fusion
How Did This Patient Hear About Our Community? The hospital recommended our community, and our Admissions and Marketing Coordinators visited with the patient.

Details of experience:

Joseph first arrived at Manchester Center on March 14th, 2024. The patient, who had paraplegia (paralysis from the waist down), was hospitalized at St. Thomas Rutherford for spinal fusion surgery. His admitting diagnosis included fusion of the spine, muscle wasting atrophy, and the need for assistance with personal care.

Upon arrival at Manchester Center, Mr. Belton was greeted by many of our team members, including Rehabilitation, Social Services, Concierge, and many more. He was eager to begin therapy and return to his normal daily life. Our assessment of the patient’s needs included finding a good match as a roommate. We found just the right personalities, and Mr. Belton ended up with a few roommates with whom he developed close bonds over time.

When Mr. Belton was first evaluated, we found that his paralysis made him completely dependent on staff for hygiene, eating, bathing, and dressing. After being assessed by the therapy team, they created a plan of care that included core strengthening, transfer training with and without a sideboard, and safety education. We had a significant goal to support the patient mentally and physically while in our care.

Though Joseph was not totally independent when he returned home, he made significant progress during his three-month stay. He said, “The people here had become like family, and I was very well taken care of.” At the end of his stay, he was eager to go home and spend quality time with his significant other. We wish him continued good health and happiness.

Concierge Director: Trinity Bearden
First Patient’s Name: Lesa Cox
Second Patient’s Name: Dawn Pascual
Lesa’s Admission Date: 3/5/24
Dawn’s Admission Date: 3/6/24
Admitted From: Ascension St. Thomas Rutherford
Discharge Date: N/A
Discharge To: N/A
Length of Stay: N/A
Reason For Stay: Rehabilitation after knee surgery
How Did This Patient Hear About Our Community? The Hospital

Details of experience:

Lesa and Dawn arrived at Manchester Center on 3/5/24 and 3/6/24, one day apart. Prior to their arrival at Manchester Center, they each had an in-patient hospitalization at Ascension St. Thomas Rutherford following their knee surgeries. Due to many complications, Lesa is currently on her seventh knee surgery, and Dawn is on her eighth. Their final knee surgery was performed by Lucas Routh, MD.

Lesa and Dawn are best friends and have been for years. They are so close that at one point Lesa took Dawn to the local Recreation center and helped her with personal care. Dawn had a lot of anxiety about coming to a nursing facility, so it worked out in their favor that Lesa got to come first and scope the place out first. Dawn explained she was very grateful that she already had a bed in her room that accommodated her size. Upon arrival, they each were met by many professionals from Team Manchester who anticipated their arrival. Within the first 24 hours they were met by clinicians, therapists, physicians, and administrative staff.

Lesa and Dawn have worked with occupational therapists to find new ways to care for themselves and use equipment during recovery. Lesa has been learning to walk, limiting her weight on her post-operative leg. Upon admission, she could only walk 10 feet with assistance, but with a lot of work, she can now walk 200 feet with only supervision. Dawn has also met her goal of sitting on the side of the bed to lie flat by working on bed mobility, rolling left and right in bed, and segmental movement.

Dawn shared her experience at Manchester Center as we near their much-anticipated discharge. “I think the care and consistency of the staff here allowed me to not only have a fulfilling but rewarding experience.” Lesa also said, “I have been very impressed with the facility. My husband was in facilities management and maintenance; whenever he goes into a building he walks around and critiques the place to ensure it is safe. He deemed this facility safe and said it was excellent. The staff here are so kind to us and even anticipate my needs.”

The Team at Manchester wish both Lesa and Dawn much success as they continue their journey to a renewed sense of good health and wellness

Concierge Director: Trinity Bearden
Patient’s Name: Johnnie Musgrove
Patient’s Age: 33
Admission Date: 10/31/2023
Admission From: Vanderbilt
Discharge Date: 12/13/2023
Discharge To: Home
Length of Stay: A month and a half
Reason For Stay: Car Wreck
How Did This Patient Hear About Our Community? He is from here

Details of experience:

A terrible car accident left Johnnie Musgrove with a complex, unstable pelvic ring injury, left transverse posterior wall acetabulum fracture dislocation, and right hip obturator dislocation. He was initially taken to the operating room at Vanderbilt, where a surgeon performed a closed reduction of his bilateral hip dislocations. After the surgery was complete, the surgeon made the recommendation for the first stage of 2 planned staged surgeries to address his pelvic ring and acetabulum fractures. After working with therapy at Vanderbilt, they recommended he go to a skilled nursing facility to finish his therapy journey. During his stay at the hospital, our admissions director visited him to tell him about our facility, and he ultimately decided to come to Manchester Center for Rehabilitation and Healing.

During Johnnie’s first 48 hours (about 2 days), he was met by the activity’s director, therapy team, concierge, and members of our nursing staff. When he first got here, he says he felt misplaced and knew he was probably the youngest resident we had at the time. Even though he felt misplaced, he explained that all our staff took notice and took action to make sure he felt welcome and at home. As he was coming in, his roommate-to-be was going home, he stated, “all I could think was, that is going to be me one day.”

Johnnie completed bathing, dressing, and walking independently before being admitted to the hospital. After being evaluated by the therapist on 11/1, he required maximum assistance with sitting up the the side of the bed from a lying position and dressing the lower body. He was fully dependent on staff to support him with sitting on the side of the bed to lying flat, and bathing. Johnnie was unable to perform sliding board transfers and self-propel his wheelchair due to pain.

After working with the therapist on upper body and lower body strengthening, dynamic sitting balance activities, and educating and training Johnnie and his caregivers in energy conservation techniques, he was able to start seeing progress. After 6 weeks of hard work and being motivated, he became independent with bathing and dressing. He needed supervision with sitting up in bed from a lying position and sliding board transfers. In the future, Johnnie explained he is looking forward to more therapy when he leaves, playing golf, and getting to coach his children in ball someday.

The Manchester community would like to congratulate Johnnie on succeeding in his therapy programs.

Concierge Director: Trinity Bearden
Patient’s Age: 63
Admission Date: 10/14/2023
Discharge Date: 11/3/2023
Discharge To: Home
Reason For Stay: Wound care and therapy

Details of experience:

Mr. Derek Wright came to us from Ascension St. Thomas Rutherford. He was admitted to Manchester Center for Rehabilitation and Healing on 10/14/23 after being hospitalized due to a wound on his leg. His diagnosis included cellulitis of his right leg and sepsis.

Upon arrival at Manchester Center, Mr. Wright was met by many of our team members: Rehabilitation, Social Services, Concierge, and many more. He was eager to begin his therapy so he could go home and get back to his normal day-to-day life. On his first day, it was brought to our attention that he and the roommate he was placed with were not a good match. We quickly reassessed the situation and placed the patient with a roommate who was similar in age.

As Mr. Wright was first evaluated, he was very fearful at the thought of standing and walking. He could only walk five feet and needed assistance getting out of bed, walking, and dressing himself. After being assessed by the therapy team, they devised a plan of care that included therapeutic exercises, gait training therapy, and group therapeutic procedures. The main goal was to support the patient’s independence in dressing and walking. Within his three-week stay, we had him dress himself and walk without assistance.

“It was an awesome stay that helped me a lot. I can do things I couldn’t have done without their help. I have been in other facilities before, and this one felt like home.” – Derek Wright

Concierge Director: Trinity Bearden
Patient’s Age: 91
Admission Date: 5/6/2023
Discharge Date: 6/29/2023
Discharge To: Home
Reason For Stay: Functional Decline

Details of experience:

Ms. Edmonia Murray was admitted to Manchester Center for Rehabilitation and Healing after being hospitalized due to a functional decline which resulted in a fall at home.

Upon arrival at Manchester Center, Ms. Murray was met by many of our team members: Rehabilitation Services, Social Services, Concierge, and many more. She was eager to begin her therapy, so she could go home and continue attending church.

When Mrs. Murray was first evaluated, she required maximum assistance with her functional mobility and had very poor balance. She was requiring two people to assist her with self-care tasks also. Now, Mrs. Murray has improved to the point where she is able to walk 200 feet on her own and climb four steps with close supervision. She can also pick things up from the floor while seated. Ms. Murray is now performing her own self-care.

With consistent hard work, Mrs. Murray has greatly improved her overall function and her quality of life.

Concierge: Brittney Fournier

Patient Age: 85

Admission Date: 11/1/2022

Admitted from: Ascension Saint Thomas Rutherford, Murfreesboro TN

Discharged to: Home

Length of Stay: 36 days

Reason for stay: Dislocated hip requiring rehab

How did the patient hear about the community? Spouse was a resident of Manchester Center prior

Details of Experience:  

Mrs. Nicholson was referred to Manchester Center for physical therapy after dislocating her hip replacement. Upon her arrival, Mrs. Nicholson did not know what to expect. Mrs. Nicholson was met by many of our team members, Admissions, Social Services, Physical Therapy, and many more. 

When our therapy team evaluated Mrs. Nicholson, she required services to help with mobility, including increasing independence with gait, strength, balance, transfers, and ambulation. After a few weeks, she made great progress and had her independence back.  

The therapy team worked with Mrs. Nicholson so she would have a safe discharge. She was able to safely discharge back to the community with the support of her two daughters, who live close to her.  

Mrs. Nicholson, Manchester Center wishes you a happy and healthy future!!

Concierge: Brittney Fournier
Patient Age: 66
Admission Date: 6/9/2022
Admitted from: Ascension Saint Thomas Rutherford, Murfreesboro TN  
Discharged to: Home with Family
Length of Stay: 61 days
Reason for stay: Mr. Lane underwent a right above-knee amputation. He also had complications with his wound healing with needs for wound care and a wound vac.
How did the patient hear about the community? His insurance company referred Mr. Lane.

Details of Experience:

Mr. Lane arrived at Manchester Center after a right above-knee amputation (AKA), and he also had complications with his wound healing with needs for wound care and a wound vac. Upon his arrival, Mr. Lane did not know what to expect. Mr. Lane was met by many of our team members, Admissions, Social Services, Occupational Therapy, Physical Therapy, and many more.

When our therapy team evaluated Mr. Lane, he required extensive assistance with transfers, propelling a wheelchair, dressing, toileting, and bathing. After receiving physical and occupational therapy over the course of 5 weeks, Mr. Lane could become independent with these skills. He also progressed with walking by using a rolling walker and “hopping” while his leg wound healed.

The therapy staff coordinated consultations with a prosthetics company and continued to work with Mr. Lane after he left the community. He was safely discharged back to the community with support from his sister.

Mr. Lane, Manchester Center wishes you a happy and healthy future!!

Concierge: Brittney Fournier
Patient Age: 67
Admission Date: 4/27/2022
Admitted from: Vanderbilt Medical Center Tullahoma TN
Discharged to: Home with Family
Length of Stay: 28 days (about 4 weeks)
Reason for stay: Mr. Cowan had a motor vehicle accident with a tree. He suffered multiple fractures, including his left clavicle, jaw, nasal bones, and many rubs.
How did the patient hear about the community? Vanderbilt Hospital referred him.

Details of Experience:

Mr. Cowan arrived at Manchester Center after a two-week stay at Vanderbilt Medical Center due to a motor vehicle accident where he sustained numerous injuries. Upon his arrival, Mr. Cowan did not know what to expect. Mr. Cowan was met by many of our team members, Admissions, Social Services, Occupational Therapy, Physical Therapy, Speech Therapy, and many more.

When our therapy team evaluated Mr. Cowan, they knew he was in a delicate situation after sustaining injuries to his left clavicle, jaw, nasal bones, and many ribs. Mr. Cowan had issues with his balance, muscle weakness, LUE non-weight bearing in a sling, and difficulty swallowing and breathing. He was Max Assist or dependent with all self-care and mobility and had swallowing difficulties.

Our therapy team provided training to help Mr. Cowan eat, drink, and walk. While at Manchester Center, Mr. Cowan received OT, PT, and ST. Mr. Cowan had many obstacles to overcome but made strides daily to improve. Mr. Cowan significantly improved in the four weeks he was with us at Manchester Center. He was able to discharge back to the community on a regular diet, walk with a cane, and complete all self-care tasks by himself.

I contacted Mr. Cowan a few weeks after his discharge, and he stated that he is doing great and that he is super happy with the Therapy team here!

Mr. Cowan, Manchester Center wishes you a happy and healthy future!!

Concierge Director: Jennifer Clayton
Patient Age: 21
Admission Date: 10/04/21
Admitted from: Vanderbilt Medical Center Nashville TN.
Discharged to: Home with Family
Length of Stay: 77 days
Reason for stay: MVA Motor vehicle accident recovering from Traumatic Brain Injury, Pelvis Fracture, Rib Fracture, Pulmonary Contusions, and other complications from the accident.
How did the patient hear about the community? Vanderbilt Hospital referred her.

Details of Experience:

Mr. Ortiz arrived at Manchester Center after a lengthy stay at Vanderbilt Medical Center due to being a passenger in a motor vehicle where he sustained numerous injuries. Upon his arrival, Mr. Ortiz didn’t know what to expect after all he had been through. Mr. Ortiz was met by many of our team members, Admissions, Social Services, Concierge, and many more.

When our therapy team evaluated Mr. Ortiz, they knew he was in a delicate situation with sustaining injuries to his spine, had a broken pelvis, multiple fractures, wore a cervical collar, and was non-weight bearing on his legs. Mr. Ortiz was dependent on all his ADLs and mobility.

Our therapy team provided training for compensatory techniques at first since he couldn’t use his legs. While at Manchester Center, Mr. Ortiz received OT, PT, ST. Mr. Ortiz had many obstacles to overcome but made strides daily to get better. Once medically released to stand, the therapy trained Mr. Ortiz to walk again.

Within weeks of standing, Mr. Ortiz was able to walk again, regain strength and do all his self-care. Mr. Ortiz is now transitioning back into the community with the support of his family.

Mr. Ortiz, Manchester Center wishes you a happy and healthy future!!